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Reset Your Password

Locked out of your account? Follow these steps to get back in.

Updated over a week ago

No worries, we’ve all been here before. Follow the instructions below to reset your password in minutes.

Note: This video contains outdated UI. We will update the video soon.

Step By Step Instructions

  • Click “forgot password”

  • Enter your email

  • Check your email for a message that says "Reset Your Password at Resound”

  • Click the link to reset your password (you’ll be redirected to a new page)

  • Save your password

  • Go back to and try to log in again

If you didn't forget your password but still want to update it, you can follow these instructions here.

Still have questions after reading? Submit a ticket in the messenger below.

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